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The Settings page holds the store-wide options that sit behind your rules. Several of them — syncing, app modes, blending — are referenced throughout the rest of these docs, so this is the reference for what each one does.

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App Modes

Two independent toggles control whether ShipMagic affects real customers.
These are separate toggles. Turning on rates does not turn on customizations. A half-live launch — rates showing but the hide rules that should accompany them still dormant — is a common and avoidable mistake.
Live mode requires a paid plan. See Billing and Going Live.

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Products

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Sync Now

Syncs your product catalogue into the app. Required for rules using Product Tag, Product Type, Product Title, Product Barcode, or Product Compare-at Price — Shopify doesn’t send these at checkout, so ShipMagic reads its own copy. Syncing runs in the background; you can leave the page.

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Auto Product Sync

Automatically syncs newly created products.
Auto sync covers new products only. If you edit an existing product’s tags, type, or title, you must run a manual sync — auto sync will not pick the change up.
Full detail in Syncing Products.

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Shipping Zones

Sync now pulls your Shopify shipping zones into the app so you can attach rates to them. The page shows a Last synced timestamp, or Not synced yet. Re-sync whenever you add, rename, or delete a zone in Shopify. See Adding / Modifying Shipping Zones.

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Blending

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Basic

How rates with the same name combine: Add rates, Show the highest rate only, or Show the lowest rate only.

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Set limits while adding rates

Appears only when Basic blending is Add rates. Lets you cap or floor named shipping methods. See Setting Maximum and Minimum Shipping Rates.

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Advanced

How rates with different names combine, grouped by the tags on each rate. See Rate Blending.

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Contact Email

The address ShipMagic uses to reach you — including where the product dimensions CSV export is sent. If that export isn’t arriving, check this field first.

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Clone Setup

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Your Store API Secret

The secret other stores use to clone from this store. Share it only with stores you want to grant a copy of your configuration.
Anyone holding this secret can read this store’s shipping configuration. Treat it as a credential.

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Clone Configuration

Imports rules, customizations, and settings from another store using its secret. This overwrites the current store’s setup and cannot be undone — see Cloning Full Setup from One Store to Another.

Syncing products

Which attributes need a sync.

Going live

Turning the app modes on.

Rate blending

Basic and advanced blending in detail.

Test mode vs live mode

What each mode changes.