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Documentation Index

Fetch the complete documentation index at: https://shipmagic-docs.speedysquirrelhq.com/llms.txt

Use this file to discover all available pages before exploring further.

This guide covers the basic setup steps to help you get started with ShipMagic. For detailed instructions on each feature, refer to the Shipping Rates and Shipping Customization sections.
Not sure whether to use Shipping Rates or Shipping Customizations? Follow this guide to choose the right option for your needs.

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Shipping Rates

In this guide, we’ll set up a basic shipping configuration with two types of products: regular and bulky.
ProductsShipping Rate
Products with tag “bulky”10% of the product cost
Products without tag “bulky”
  • Flat $5 below $100 worth of regular products
  • Free shipping above $100 worth of regular products
1

Open ShipMagic

Install and open ShipMagic in your Shopify admin.
2

Go to Shipping Rates

From the left navigation panel, open the Shipping Rates page.
We’ll create two rules here:
  • One for bulky products
  • One for regular products
3

Create rule for bulky products

Click on “Add Rule” and create a rule with following condition:
Name: Bulky Products
Priority: 1
Rule must match: All conditions
Condition 1: Product Tag <> Equals <> bulky
4

Add shipping rate to the bulky rule.

In your desired shipping zone, click on “Add rate” and add a rate with following details:
Name: Standard Shipping
Calculaion Parameter: Percentage of total price
Percentage: 10
Click “Done” and then “Save” the rule.
5

Now, let's create a rule for regular products

Click on “Add Rule” to create another.  Add following condition:
Name: Regular Products
Priority: 1
Rule must match: All conditions
Condition 1: Product Tag <> Not Equals <> bulky
6

Add shipping rate to the regular rule.

In your desired shipping zone, click on “Add rate” and add the first rate below $100:
Name: Standard Shipping
Calculaion Parameter: Total price of items
Type: Range
Range Start: 0
Range End: 100
Price: 5
Click on “Add Rate” again to add the second rate above $100.
Name: Standard Shipping
Calculaion Parameter: Total price of items
Type: Range
Range Start: 100.01
Range End: LEAVE EMPTY
Price: 0
Click “Done” and then “Save” the rule.
7

Sync products with the app

Some product data isn’t available at checkout during runtime, so syncing product data during rule set up is required. Product tag is one such parameter.
  • Go to Settings page in the app
  • Click “Sync Now” under Products
Sync will run in the background, you can leave the page.
8

Test your set up

  1. Go to your Shopify storefront
  2. Add a product tagged “bulky” to the cart
  3. Proceed to checkout
  4. Enter the complete address. First name should be “shipmagic” if app is in test mode.
You should now see the shipping rates calculated by ShipMagic based on the rules we configured above.

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Shipping Customizations

In this guide, we’ll set up a basic shipping customization to show free shipping to customers who have a tag “prime” and paid shipping options to others.
1

Open ShipMagic

Install and open ShipMagic in your Shopify admin.
2

Create shipping rates in Shopify settings

Navigate to Store settings → Shipping and Delivery → General. Add the following rates in the desired shipping zone.
Screenshot 2026 04 26 At 4 50 54 PM
Now, let’s create customizations in the app to show “Free Prime Shipping” to only “prime” customers and Standard Shipping options to regular customers.
3

Go to Shipping Customizations

From the left navigation panel, open the Shipping Customizations page.
We’ll create two customizations here:
  • One for “prime” customers
  • One for regular customers
4

Create customization for prime customers

Click on “Create Customization” and add rule with following details:
Type: Only show specified shipping rates and hide rest
Name: Prime customers rule
Condition 1: Customer Tag <> Equals <> prime
Show the following shipping methods: Free Prime Shipping
Click “Done” and then “Save” the rule.
5

Now, let's create another customization for regular customers

Click on “Create Customization” and add another rule with following details:
Type: Hide shipping rates
Name: Regular customers rule
Condition 1: Customer Tag <> Not Equals <> prime
Hide the following shipping methods: Free Prime Shipping
6

Test your set up

  1. Go to your Shopify storefront
  2. Login using a customer with tag “prime”
  3. Add products to cart and proceed to checkout
  4. Enter the complete address. First name should be “shipmagic” if app is in test mode.
You should now see only the “Free Prime Shipping” option based on the rules we configured above.
Need help?Our founders will personally help with the optimal setup for your brand. Book a free onboarding call**** if you’d like us to help.