> ## Documentation Index
> Fetch the complete documentation index at: https://shipmagic-docs.speedysquirrelhq.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Settings

> A reference for every option on the app's Settings page

The **Settings** page holds the store-wide options that sit behind your rules. Several of them — syncing, app modes, blending — are referenced throughout the rest of these docs, so this is the reference for what each one does.

## App Modes

Two independent toggles control whether ShipMagic affects real customers.

| Toggle                      | Off (test mode)                                      | On (live mode)                    |
| --------------------------- | ---------------------------------------------------- | --------------------------------- |
| **Shipping Rates**          | Rates only for checkouts with first name `shipmagic` | Rates for every customer          |
| **Shipping Customizations** | Customizations only for `shipmagic` checkouts        | Customizations for every customer |

<Warning>
  These are **separate toggles**. Turning on rates does not turn on customizations. A half-live launch — rates showing but the hide rules that should accompany them still dormant — is a common and avoidable mistake.
</Warning>

Live mode requires a paid plan. See [Billing](/core-concepts/billing) and [Going Live](/core-concepts/going-live).

## Products

### Sync Now

Syncs your product catalogue into the app. Required for rules using **Product Tag, Product Type, Product Title, Product Barcode, or Product Compare-at Price** — Shopify doesn't send these at checkout, so ShipMagic reads its own copy.

Syncing runs in the background; you can leave the page.

### Auto Product Sync

Automatically syncs **newly created** products.

<Warning>
  Auto sync covers new products only. If you **edit** an existing product's tags, type, or title, you must run a manual sync — auto sync will not pick the change up.
</Warning>

Full detail in [Syncing Products](/core-concepts/syncing-products).

## Shipping Zones

**Sync now** pulls your Shopify shipping zones into the app so you can attach rates to them. The page shows a **Last synced** timestamp, or *Not synced yet*.

Re-sync whenever you add, rename, or delete a zone in Shopify. See [Adding / Modifying Shipping Zones](/essentials/adding-modifying-shipping-zones).

## Blending

### Basic

How rates **with the same name** combine: **Add rates**, **Show the highest rate only**, or **Show the lowest rate only**.

### Set limits while adding rates

Appears only when Basic blending is **Add rates**. Lets you cap or floor named shipping methods. See [Setting Maximum and Minimum Shipping Rates](/setting-maximum-and-minimum-shipping-rates).

### Advanced

How rates **with different names** combine, grouped by the tags on each rate. See [Rate Blending](/rate-blending).

## Contact Email

The address ShipMagic uses to reach you — including where the [product dimensions CSV export](/adding-dimensions-to-products) is sent. If that export isn't arriving, check this field first.

## Clone Setup

### Your Store API Secret

The secret other stores use to clone **from** this store. Share it only with stores you want to grant a copy of your configuration.

<Warning>
  Anyone holding this secret can read this store's shipping configuration. Treat it as a credential.
</Warning>

### Clone Configuration

Imports rules, customizations, and settings **from** another store using its secret. This overwrites the current store's setup and cannot be undone — see [Cloning Full Setup from One Store to Another](/cloning-full-setup-from-one-store-to-another).

## Related

<Columns cols={2}>
  <Card title="Syncing products" icon="arrows-repeat" href="/core-concepts/syncing-products">
    Which attributes need a sync.
  </Card>

  <Card title="Going live" icon="toggle-large-on" href="/core-concepts/going-live">
    Turning the app modes on.
  </Card>

  <Card title="Rate blending" icon="code-merge" href="/rate-blending">
    Basic and advanced blending in detail.
  </Card>

  <Card title="Test mode vs live mode" icon="toggle-large-on" href="/test-mode-vs-live-mode">
    What each mode changes.
  </Card>
</Columns>